Frequently asked questions
Everything you need to know about SOY TULUM — for locals, businesses and visitors.
What is SOY TULUM?
SOY TULUM is the local platform to discover the businesses, freelancers and people who make Tulum real — the ones who cook, create, repair, teach, grow and care for our community every day.
Customers browse local profiles and contact them directly — no middlemen in between.
Is it really free?
Yes. Creating your profile is free for local businesses, freelancers and residents, and browsing is free for customers. We do not charge commissions on any work you agree with a customer.
How do I create or claim my profile?
It takes a few minutes: add your name, what you do, your neighborhood, photos and your WhatsApp number. No website and no technical skills needed.
Create your free profileHow do customers contact me?
Directly. When someone finds your profile, they reach you in one tap on WhatsApp — or by phone if you prefer. No forms, no chat systems to check, no middlemen.
Who can join?
Anyone who works or lives in Tulum and offers something to the community, for example:
- Food & drinks — cooks, cafés, juice bars
- Home services — electricians, carpenters, cleaning, pools
- Wellness & beauty — yoga, massage, hair, therapy
- Creative work — photography, ceramics, design, music
- Teaching, transport, gardening and more
Where can I find local food and drinks in Tulum?
The Food & Drink category gathers the cooks, cafés, juice bars, taquerías, bakers and home kitchens of Tulum — from a quick breakfast to a private chef for your dinner.
Every profile shows what they make, where they are and a WhatsApp button, so you can order or book directly with the person cooking.
Browse Food & DrinkDoes SOY TULUM list beauty services like hair, nails and massage?
Yes. The Beauty category brings together hairdressers, barbers, nail and lash artists, makeup, massage and spa professionals in Tulum — many of them come to your home or hotel.
Compare profiles, see their work in photos and book by WhatsApp in one tap.
Browse BeautyCan I find yoga, ceremonies and spiritual guides in Tulum?
The Spirituality category lists the yoga teachers, meditation and breathwork guides, temazcal and cacao ceremonies, sound healing, retreats and holistic practitioners rooted in Tulum.
Each profile is a real local you can contact directly to ask about dates, groups and private sessions.
Browse SpiritualityHow is SOY TULUM different from a directory or social media?
Directories list everyone; social media makes you fight algorithms and post constantly. SOY TULUM is built around local identity: a simple, beautiful profile that shows who you are and lets customers reach you directly.
No ads to buy, no feeds to feed — a place to be found.
Why do I see “sample data” on some profiles?
We are onboarding local businesses right now. Profiles marked as samples are examples of how the platform will look; they are replaced with real locals as onboarding progresses.
Leave your email in the “Stay in the loop” form on the home page to hear when we go live.
Do you take a commission or get involved in the work?
No. Conversations, prices and agreements happen directly between you and the customer. SOY TULUM only helps people find each other — the rest is yours.