Freewheel Tulum - bikes & boards

Freewheel Tulum offers a reliable and eco-friendly way to explore the region, specializing in high-quality electric bike rentals. The owners, DJ and Michelle, are known for their exceptional hospitality, providing clear communication in both English and Spanish to ensure a stress-free experience for tourists. Their fleet includes well-maintained e-bikes, such as Rad Power models, which are praised for their long battery life and comfort on Tulum's varied terrain. Beyond rentals, the business provides a full service experience including delivery to hotels, on-site tire repairs, and even complimentary helmets and locks for safety. Customers frequently highlight the owners' willingness to go the extra mile, from helping with taxi calls to swapping bikes immediately if issues arise, making it a top choice for exploring Tulum Centro, the Hotel Zone, and nearby cenotes without the hassle of gas or parking.