Totalplay - Fiber Optic Internet & TV

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Totalplay is a major Mexican telecommunications provider offering high-speed fiber optic internet and digital television services to residential customers. The company operates a 100% fiber-to-the-home network capable of delivering speeds up to 1200 Mbps, utilizing WiFi 6 technology for enhanced connectivity across multiple devices simultaneously. Their service portfolio includes bundled packages combining internet, TV, and digital telephony, designed to support demanding activities like 4K streaming, online gaming, and heavy file downloads without interruption.

While Totalplay serves the entire country, including specific coverage in Tulum, Quintana Roo, they operate as a national carrier rather than a local installer. Customers in Tulum can access their services by checking availability on the official website or contacting customer support via their toll-free lines. The provider emphasizes stability and speed, backed by industry awards from nPerf, and offers tools like the Totalplay App for account management and device control.

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Hours

  • Mon – Fri7 AM - 11 PM
  • Sat – Sun9 AM - 3 PM