Alan Tours - Snorkeling and Ruins Tour

Alan Tours operates as a sightseeing agency based in Playa Santa Fe within the Tulum Hotel Zone, offering boat tours that combine views of the Tulum archaeological ruins with snorkeling excursions to see marine life. The company provides access to the beach area, including palapas and seating, alongside guided boat trips designed to spot turtles and rays. While some customers have reported positive experiences with specific guides and the opportunity to see marine wildlife, the business has received significant criticism regarding the duration of snorkeling time, the condition of equipment, and aggressive sales tactics at the entrance to the ruins. Reviews highlight inconsistencies in pricing, with reports of charges for parking, beach access, and beverages that differ from advertised rates, as well as complaints about staff behavior and safety concerns during boat trips.